Posted by: ayrshirehealth | October 19, 2012

Delivering our quality ambitions by @ceonhss

Longer, healthier lives

Our overarching aim is to provide quality healthcare services in Scotland that help people live longer, healthier lives. As a result of the hard work and commitment of all NHS Staff, we are making real progress towards health services that deliver our quality ambitions of safe, effective and person-centred care.

Waiting times are at their lowest ever levels. In 2011-12 we have delivered our 18 week referral to treatment waiting time target and cancer waiting times targets which are helping patients to be healthier and sustain a better quality of life.

Care is safer than it has ever been. There have been significant reductions in levels of Healthcare Associated Infections, including a reduction in the rates of Clostridium difficile of over 70 per cent since 2007 and a 41 per cent fall in MRSA/ MSSA since 2005/06.

We also have a world-leading patient safety programme which is demonstrating impressive improvements at national and local level, with a 10.6% per cent reduction in hospital standardised mortality ratios since 2007.

In the last year there has been reduction in deaths from cancer, stroke and coronary heart disease by 1 per cent, 5 per cent and 8 per cent respectively. We are building on this success with our Detect Cancer Early programme, to improve Scotland’s five-year cancer survival rates. This is backed by £30 million of investment with the aim of encouraging earlier stage presentation, in the first instance for colorectal, breast and lung cancer.

Better together

Patients also continue to rate their care very positively. National data gathered through our Better Together programme in 2011/12, shows that 85 per cent of inpatients and 89 per cent of GP patients rated their care as either good or excellent.

This data is provided to NHS Boards who have action plans to address the areas people have identified as being important to them and where improvements can be made.

Prevention and anticipation

However we must not be complacent.

We recognise that there are times when the NHS does not deliver the high quality care that we and our staff aspire to. We must continue to learn from these events and accelerate our improvement.  Moving forward we believe that our move towards a more integrated health and social care system, with closer working between local authorities and health boards, will deliver real improvements in the quality of care our patients and service users receive.

This more community-based approach means people will be treated closer to home and the length of time people spent in hospitals will reduce. We will also have a strong focus on prevention and anticipation, such as support for parenting and early years and self management.

@ceonhss is Director General Health & Social Care and Chief Executive NHSScotland

Next week:

@bmc785 writes for #ayrshirehealth on his experience as a patient and a volunteer with NHS Ayrshire & Arran


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